Legal
Privacy Policy
Last updated: January 1, 2024
ESG Mold Group values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data related to our mold removal services, website interactions, and customer communications.
Information Collection
We collect information you provide directly, such as name, contact details, property address, and descriptions of mold issues when requesting quotes or services. Our website may also gather technical data like IP addresses and browsing behavior through cookies to improve user experience.
Use of Information
Your information is used to provide mold removal estimates, schedule services, process payments, and communicate about your project. We may also use it for internal analytics, service improvement, and sending relevant updates about our offerings, with your consent where required.
Information Sharing
ESG Mold Group does not sell your personal data. We may share information with trusted third-party service providers essential for our operations, such as payment processors or scheduling platforms, under strict confidentiality agreements. Disclosure may occur if legally required.
Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. These include secure servers, encrypted transmissions, and restricted employee access. However, no electronic transmission is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information held by ESG Mold Group. To exercise these rights or opt out of marketing communications, contact us at info@esg-moldgroup.com. We will respond to legitimate requests within a reasonable timeframe.
Third-Party Links
Our website may contain links to third-party sites not operated by ESG Mold Group. We are not responsible for their privacy practices. We encourage reviewing their policies before providing any personal information. Our policy applies solely to data collected through our channels.
Policy Changes
We may update this privacy policy periodically to reflect changes in practices or legal requirements. The updated date at the top indicates the last revision. Continued use of our services after changes constitutes acceptance. Significant changes may be communicated directly to affected individuals.
Contact Us
For questions about this privacy policy or our data practices, contact ESG Mold Group at info@esg-moldgroup.com or (833) 466-1945. Our professional team is available to address your concerns regarding the handling of your personal information related to mold removal services.