Legal
Terms of Service
Last updated: January 1, 2024
These terms govern your use of ESG Mold Group's website and services. By accessing our site or engaging our mold removal services, you agree to these terms. Please read them carefully, as they affect your legal rights and obligations.
Acceptance of Terms
By using ESG Mold Group's website or requesting our mold removal services, you accept these Terms of Service. If you disagree, do not use our site or services. These terms constitute a binding agreement between you and ESG Mold Group, effective upon first use.
Service Description
ESG Mold Group provides professional mold inspection, testing, containment, removal, and remediation services for residential and commercial properties. All work is performed by qualified technicians using industry-standard methods and equipment. Specific scope and pricing are detailed in individual service agreements.
Eligibility
You must be at least 18 years old and have the legal authority to authorize mold removal services at the property address. By requesting services, you represent that you own the property or have obtained necessary permissions from the owner for our work.
Quotes and Estimates
Quotes provided by ESG Mold Group are estimates based on initial assessments and may change if additional mold or complications are discovered during work. We provide fair, transparent pricing and will communicate any adjustments before proceeding. Quotes are valid for 30 days unless otherwise stated.
Payment Terms
Payment is due as outlined in your service agreement. We accept various methods, including credit cards and checks. For larger projects, a deposit may be required. Late payments may incur fees. Our honest billing practices ensure you only pay for agreed-upon services.
Cancellation and Refunds
Cancellations must be made in writing. Refund policies depend on project stage and incurred costs. If work has begun, you may be responsible for costs up to the cancellation point. Our satisfaction guarantee covers remediation quality, not change of mind after completion.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is owned by ESG Mold Group or licensed to us and protected by copyright. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
ESG Mold Group's liability is limited to the cost of services provided. We are not liable for indirect, incidental, or consequential damages. While we take utmost care, we cannot guarantee against all future mold recurrence due to external factors like new moisture intrusion.
Indemnification
You agree to indemnify ESG Mold Group against claims arising from your breach of these terms, misrepresentation of property ownership, or failure to disclose relevant information about the mold situation that affects our ability to perform services safely and effectively.
Governing Law
These Terms of Service are governed by the laws of the state where ESG Mold Group is headquartered, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that state, and you submit to their jurisdiction.
Modification of Terms
ESG Mold Group reserves the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use after changes constitutes acceptance. Material changes affecting existing service agreements may be communicated directly.